Contact Us

If you have a questions or enquiries about the sc4L service then please contact us using one of the following options  We will happily visit you at home to help with any queries. Please contact us to arrange a home visit.



The sc4L Helpdesk numbers are: 

0808 1687335

(free to landline users) or

0113 3660887

(local rate to mobile users)



The sc4L helpdesk is available between 8:00am and 5:00pm Monday to Friday. If you phone outside of these times your call will be answered by our out of hours emergency team.







We will acknowledge your email upon receipt and respond to you within 10 working days.




Write to sc4L ENGIE

1 Bowling Green Terrace

off Jack Lane


LS11 9SP





We will acknowledge your letter in writing on the day of receipt and respond to your letter within 10 working days.